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Type
01 Call Acceptance
02 Travel
03 On Site
04 Working
05 Rectified
06 Waiting CRA
07 Spare in transit
08 Spare Ordered(SL)
09 Spare Received
10 Spare with Field
11 Technical Expert
12 Customer
13 FLM Nature Call
14 Force Major
15 Infra Issue
16 Network
17 Technician
18 TM Keys
19 Under Observation
20 Post Closure
Billing Exceptions
Cancel Reason
Debrief
Depot Problem Description
Dispatch
Fee Update Reason
GSS_Call Action
GSS_Call Escalation
GSS_Call Resolution
GSS_Call Text
GSS_H/W Problem Eng Tip
GSS_S/W Problem Eng Tip
Origination
Pushback Reason
Resolution Description
Servicing
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Status
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Public
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